Question 1

How can I register for your activities?

Accepted Answer

You can consult all our activities, our locations, our schedules and register directly on our MYA online platform. It is possible to register at any time of the year, and the fees will be adjusted in proportion to the time remaining. Click here to access MYA

Question 2

How can I view your activity schedules?

Accepted Answer

You can easily consult the schedules of our classes, aquatic sessions and courses directly on our MYA online platform. Select the activity and location that interest you to discover the corresponding dates, times and availability. Click here to access MYA

Question 3

Where to find Promosport aquatic activities?

Accepted Answer

Promosport has numerous Aquacenters in Wallonia and Brussels. Find us in Beauvechain, Bierges, Wavre (North), Wavre (South), Eghezée, Les Bons Villers, Liège, Lobbes, Louvain-la-Neuve, Nalinnes, Neder-over-Heembeek, Nil-Saint-Vincent (Walhain), Nivelles, Woluwe-Saint-Lambert, Woluwe-Saint-Pierre and Kelmis (La Calamine). The activities offered may vary depending on the Aquacenter. Visit our “Our Locations” page by clicking here to find the Aquacenter closest to you and discover the courses available.

Question 4

What types of aquatic classes do you offer?

Accepted Answer

Promosport offers lessons for baby swimmers (4 months to 3 years), individual swimming lessons (from 3 years old), and group swimming lessons (from 4 years old). The group lessons are divided into 7 levels of progression, so that each child can join a group adapted to their abilities and progress at their own pace, from discovering the water to perfecting the different strokes. We also offer various aqua fitness classes for adults. Click here to discover our aquatic courses

Question 5

What are the prices for aquatic lessons?

Accepted Answer

Prices vary depending on the type of course, the option chosen and the Aquacenter. As an indication, swimming lessons for children are offered from €14 per group lesson and €20.50 per individual lesson. Baby swimming sessions from €20.50 per session and Aquafitness classes from €14.50 per class. To find out the exact price, consult the activity and location of your choice. Click here to learn more about pricing.

Question 6

Why are your swimming pools heated to 32°C?

Accepted Answer

Babies and young children are more sensitive to cold than adults and cool down more quickly in water. This is why our swimming pools are heated to 32°C, in order to limit the feeling of cold and offer them a comfortable, reassuring environment adapted to their safety. They can thus fully enjoy their session, discover the water and progress in pleasant conditions, under the supervision of qualified instructors.

Question 7

How does the missed session recovery system work?

Accepted Answer

You can excuse your session via your MYA personal space up to 3 hours before the class. Then, you can reschedule a course for another time via your personal space. Excused sessions must be rescheduled in the current semester.

Question 8

What courses are offered during the holidays?

Accepted Answer

Promosport offers holiday courses for children aged 3 to 16, with a variety of activities including sports, creative arts, leisure and outdoor games. Internships run Monday through Friday, with childcare available before and after internship hours.

Question 9

How can I cancel a registration or course?

Accepted Answer

You can cancel free of charge up to 10 days before the start of the course via your personal space on our MYA platform. Less than 10 days before the course, an administrative fee of €15 will be charged. If the course has started, we will only reimburse if your child is absent for more than 3 consecutive days and is covered by a medical certificate.

Question 10

Do you offer activities for birthday parties?

Accepted Answer

Yes, Promosport organizes water birthdays, themed birthdays, adventure birthdays, climbing birthdays, chef rooster birthdays, interactive birthdays, Nerf Ball birthdays, and sports birthdays. Each type of birthday has specific details regarding age, location, duration, and prices. Click here to discover our birthdays.

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