General conditions

Last updated: March 26, 2025

By using our platform, you accept the following conditions regarding the use of your personal data.

General conditions of use and sale of the site www.actionsport.be (for courses)

The purpose of these General Conditions of Use and Sale (hereinafter “CGUV”) is to define the terms and conditions applicable to the online sale offered on the website www.actionsport.be and to the use of this site published by the non-profit association ACTION SPORT, registered with the ECB under number 0451.260.925, whose head office is established at Rue Bryun, 105 1120 Brussels (hereinafter “Action Sports").

The contact details for Action Sport are as follows:

Email : info@actionsport.be

Telephone number: 02/734.94.16

Courrier: Rue Gergel, 107 1970 Wezembeek-Oppem

Article 1. Definitions

In the context hereof, the terms and expressions identified by a capital letter have the meaning indicated below, whether they are used in the singular or plural:

• MyAction Sport Account: designates the personal space that the Customer must create on the Site, as described in article 6 below.

• Course: Any type of sporting or creative course organized and supervised by Action Sport for children aged 3 to 16, including the following courses: swimming, cycling, rollerblading, fun sports, chef rooster, football, tennis, athletics, hockey, judo, diving, mountain biking, horse riding, multi-sports, dance, science, music, jewelry, theater, firefighting, photography, etc.

• Registration: refers to the online registration of a Customer or the child under their responsibility via the Site. Registration is validated by receipt of the confirmation email. Registration covers the entire duration planned for the Course. Unless otherwise stated, the duration of the course is one full week except in the event of public holidays (except All Saints' Day and Christmas where registrations for two days may be offered).

• Client: Any natural or legal person who has completed and sent a registration request for an Internship and has accepted these general conditions without reservation.

• Site: designates the website accessible from the address www.actionsport.be or any other URL that Action Sport could replace.

• User: refers to any person who uses the Site, whether they are a Customer or not.

Article 2. Action Sport activity

Since 1993, Action Sport has offered a multitude of activities throughout Wallonia and Brussels to allow the discovery of the pleasures of water, the practice of a sporting activity in a friendly atmosphere and through quality training in professional supervision. Action Sport sets itself the objective of promoting different values such as respect, autonomy, conviviality and sociability. Action Sport is a non-profit organization recognized and approved by the ONE.

Article 3. Scope of application of the General Terms and Conditions

3.1. The purpose of these CGUV is to (i) define the conditions under which Users can access the Site and register for Courses, (ii) manage relations between Users, Clients and Action Sport.

3.2. The General Terms and Conditions are applicable to Users of the Site, whether they are Customers or not. Expressing specific and essential clauses for Action Sport, the CGUV prevail over all other general conditions, which the Customer accepts.

3.3. Customers who register on the Site are individuals of legal age and legally capable or represented. Clients may also be duly represented legal entities.

The Client declares and guarantees that he has the legal capacity as well as the rights, powers, titles, authorizations necessary to register on the Site and contract with Action Sport hereunder.

Article 4. Acceptance and modification of the General Terms and Conditions

4.1. The User undertakes to respect the General Terms and Conditions, without restriction or reservation, whether he consults the Site or registers for a Course. The General Terms and Conditions are notified to Users for acceptance prior to any registration.

For Users who are not registered on the Site, the CGUV are applicable for any consultation or navigation on the Site.

The User must consult these CGUV before any use of the Site and undertakes to consult them regularly at the address www.actionsport.be

Browsing the Site constitutes acceptance of the General Terms and Conditions by the User.

4.2. Action Sport reserves the right to modify the General Terms and Conditions at any time and without notice, in particular to take into account legal, jurisprudential and technical developments.

Action Sport will inform the Client by any means.

In the event of modification, the General Terms and Conditions applicable to the Customer are those in force on the date of Registration. Each new registration requires acceptance of the General Terms and Conditions by the Customer, which he acknowledges and accepts.

4.3. Acceptance of these General Terms and Conditions implies acceptance of the “COVID-19 Charter” available at www.actionsport.be and communicated by email to the Client before the first day of the Course.

Article 5. Internships offered

In accordance with the requirements of Book VI of the Code of Economic Law, Action Sport presents on the Site a detailed description of the Courses offered and the corresponding prices so that the Client can, before registering, know the essential characteristics of the Courses (description of the activities, location of the Course and times, options available such as the organization of a daycare and the price thereof, etc.). The Client declares to have read it and to have obtained from Action Sport, prior to their Registration, all the information on the Courses and their content. He declares that he is solely responsible for the choice of the Internship as well as its suitability to his needs.

Article 6. Creation of My Action Sport Account and Registration

6.1. Registration requires the Client to click on the “Internship” button on the home page of the Site www.actionsport.be

The Client is returned to a page on which he is invited to select the location of the desired Internship (according to the province) and then the desired municipality. On a new page, the Client sees a table which lists the available Courses and the period during which they are organized. He clicks on one of the green “V” buttons which indicates the remaining places in each of the Courses and is then redirected to a page indicating the price of the Course and offering a summary of the essential characteristics of the Course.

If desired, the Client is invited to click on the “CONTINUE” button and select the “groups” of activities that make up the Course. For example, registering for the “Multi-sport Tennis” course involves selecting the “tennis” and “multi-sport” groups.

Then, if the Customer already has a MyAction Sport Account, all they need to do is log in. If this is not the case, the Customer will have to create an account, by completing the fields indicated in the form provided for this purpose.

The identification elements and data provided on the MyAction Sport Account are strictly personal and confidential. The Client undertakes to keep his/her identification details secret and not to disclose them, for any reason, in any manner or form, to third parties. If their identification elements are lost or stolen, the Customer must immediately inform Action Sport by email to the following address: info@actionsport.be who will then proceed to the immediate cancellation and/or update(s) of the elements of the MyAction Sport Account.

Under no circumstances can Action Sport be held responsible for the loss or theft of identification elements of the MyAction Sport Account or their fraudulent use. The Customer is solely responsible for the use of his MyAction Sport Account and the actions or statements made through it, whether fraudulent or not. The Client guarantees Action Sport against any claim in this respect which would be caused by fault or negligence on its part.

Once the MyAction Sport Account has been created or the connection to the MyAction Sport Account has been completed, the Customer clicks on the “Continue your registration” button and reaches a page offering the purchase of a membership card (which notably gives access to reductions). The Customer is also invited to complete, if necessary, the fields indicated in the form provided (child's school, promotional code, etc.).

The Client is invited to check the summary and the total price, as well as the Courses provided. You are also invited to read the General Terms and Conditions and check the box relating to their acceptance.

He must also check the box “Covid-19: “I declare on my honor that my child does not present a risk of comorbidity linked to Covid-19” as long as it is displayed.

The Customer can then validate their registration and make payment by bank transfer.

An email acknowledging receipt of the Registration will be sent to the Customer at the address indicated when creating their MyAction Sport Account as soon as possible. This acknowledgment of receipt will notably include the Registration number as well as its price, these General Terms and Conditions or a link to them. If the Customer's choice is to pay by bank transfer, the Registration confirmation email also indicates the structured communication to indicate during payment.

6.2. Any modification of the Registration after confirmation is subject to acceptance by Action Sport.

6.3. Action Sport specifies that a registration made orally and not confirmed in writing will not be taken into account. Registration is therefore finalized on the date of receipt of the confirmation email. The User or Customer has read these terms and conditions and accepts them.

6.4. Action Sport normally closes Registrations on the Thursday of the week preceding the Course, at 9 a.m. For any last minute registration, a supplement of 15 euros will be charged to the Client's account, which the Client accepts.

6.5. Action Sport reserves the right to change the group or activity of a child who is not of the required age to participate in the Course or who is not able to follow the activity. A difference from the age indicated on the site is subject to acceptance by Action Sport.

Article 7. Financial conditions

7.1. The prices displayed on the Site are indicated in euros, all taxes included. These prices take into account the VAT applicable on the day of Registration. The total amount due is indicated on the Registration confirmation page.

Prices include supervision of children, insurance (the risk of damage to glasses, clothing, jewelry, watches, etc. is however not covered), equipment, premises and possible transport depending on the activity chosen.

7.2. In the event of registration within the five working days preceding the start of the Course, proof of payment of the price may be requested upon the participant's arrival.

7.3. In the event of non-payment on time, a free reminder email will be sent to you. In the event that the non-payment persists, the file will be sent to the VENTURIS collection office. This will then take over and automatically apply a fixed compensation of 20 euros as well as late payment interest at the key rate increased by 8 points until full payment. Compensation of the same order may be taken into account, as reciprocity, in the event of failure to fulfill our obligations.

Article 8. Liability

8.1. Action Sport cannot be held liable, generally speaking, in any case where the non-performance or poor performance of its obligations results from a case of force majeure or fortuitous event beyond its control.

8.2. The User acknowledges that his use of the Site is at his own risk. The Site is provided “as is”. Action Sport will make its best efforts to make the Site accessible 24 hours a day, seven days a week, except in the event of an event beyond the control of Action Sport and subject to maintenance periods, possible breakdowns, technical hazards linked to the nature of the network or malicious acts or any damage to Action Sport's hardware or software.

Action Sport cannot under any circumstances be held responsible due to an interruption of all or part of the Site whatever the cause, duration or frequency of this interruption as long as this interruption is not attributable to it.

8.3. Action Sport is not bound by any obligation of result and cannot in particular be held responsible for omissions, inaccuracies or errors in the programs included on its site, nor for the consequences that these could have for Customers.

8.4. Action Sport cannot be held liable under any circumstances in the event of an error, omission or inaccuracy mentioned during the Courses or in the documents provided to Clients as part of them.

8.5. Action Sport does not guarantee that the Courses offered correspond to the needs of the Client who is solely responsible for his choice.

8.6. Action Sport is not responsible in the event of loss, theft or breakage of objects brought to the Course by participants.

8.7. If Action Sport's liability is established, it will be limited to an amount equal to the price of the Course without any compensation for other indirect losses of a financial, commercial or other nature, such as loss of earnings, loss of notoriety, savings or expected customers.

Article 9. Withdrawal or cancellation by the Customer

9.1. Action Sport grants the Client a period of 14 (fourteen) calendar days to withdraw from the Registration, without having to give reasons for their decision, from the day of Registration. After this period, no withdrawal request will be processed by Action Sport, subject to what is provided for in article 9.2.

The Customer who exercises his right of withdrawal must complete the withdrawal form annexed to Book VI of the Code of Economic Law, available at the URL

following: https://economie.fgov.be/sites/default/files/Files/Forms/Formulaire-de-retractation.pdf.

He may also inform Action Sport of his decision to withdraw by sending an unambiguous declaration expressing his desire to withdraw by email to the address info@actionsport.be

In the event of exercising the right of withdrawal, Action Sport will reimburse the Client for all sums paid, if applicable, without undue delay and at the latest within 14 (fourteen) calendar days from the date on which it is informed of the Client's desire to withdraw.

The refund will be made by crediting the amount debited to the account corresponding to the Customer's bank card.

9.2. After the deadline for exercising the right of withdrawal of 14 (fourteen) calendar days, Action Sport gives the Client the option to cancel the registration free of charge provided that the cancellation request has been sent in writing to Action sport no later than 10 (ten) days before the start of the courses. In this case, Action sport will reimburse the Customer for the sums paid, without withholding any costs.

In the event of withdrawal more than 14 (fourteen) calendar days from the day of registration but occurring less than 10 (ten) calendar days before the start of the course, Action Sport will reimburse the Client for the sums paid less the sum of 15 euros, retained in payment of the administrative costs borne by Action Sport, which the Client accepts.

9.3. In the event of withdrawal on the first day of the Course or during the Course, the price of the entire Course is due to Action Sport except in the event of prolonged illness provided for in article 9.4.

9.4. In the event of a child's prolonged illness of at least three consecutive days, the Client may obtain reimbursement for the days of the course in which the child was unable to participate, less the sum of 30 euros, withheld as payment for administrative costs borne by Action Sport, upon production of a medical certificate within one week from the first day of absence.

If the right of cancellation is exercised, Action Sport will reimburse the Client for any sums due, without undue delay and at the latest within 14 (fourteen) calendar days from the date of the last day of absence.

Article 10. Cancellation or modification of the schedule of a Course by Action Sport

10.1. The lack of sufficient registrations for a Course, as well as the incapacity of an instructor, constitute for Action Sport cases of force majeure which allow Action Sport to change the instructor without obligation to inform the Client in advance or to set a new date for the Course without having to demonstrate the unpredictability and unpredictability of the circumstances or the impossibility for Action Sport to fulfill its obligations. As these events are external to Action Sport, it cannot be held responsible.

10.2. In the event of cancellation of an Internship, the Client will have the option of opting for another Internship during the same period depending on existing availability. If no alternative course proposal is suitable for the Client, he will be reimbursed in full for the sums he has already paid to Action Sport.

10.3. In the event of a change in the dates of a Course, the Client has the right to cancel his registration and obtain a refund provided that this request is brought to the attention of Action Sport in writing within 14 working days following the date on which the change of date was notified to the Client.

If there is no reaction from the Client within this period, their registration will be considered confirmed for the new dates.

10.4. Without prejudice to the special regimes to be adopted by the competent authorities, the threat of the Covid-19 virus and the taking of measures against it as well as the threat of other epidemics and the taking of measures against them, as well as all acts of the prince, strikes, lock-outs, riots, mobilization, bad weather, shortages of equipment or means of transport, fires, etc., are automatically considered, for the purposes hereof, as constituting a case of force majeure justifying the cancellation of a Internship without Action Sport having to demonstrate the unpredictability, the irresistibility of the circumstances and the impossibility of fulfilling its obligations. The same applies to the cancellation of the Course due to usual symptoms of the Covid-19 virus detected in the participant or another participant within the same “bubble”. As these events are external to Action Sport, it cannot be held responsible. These cases of force majeure do not exempt the Client from paying all or part of the Registration price.

Article 11. Termination

11.1. Action Sport and the Client reserve the right to terminate contractual relations at any time in the event of non-compliance by the other party with any of its obligations under these General Terms and Conditions, without prejudice to any possible damages and interest that could be claimed from the defaulting party.

11.2. The termination of contractual relations in the event of fault on the part of the Client results in the immediate payment of the sums remaining due.

11.3. Action Sport reserves the right to terminate the Course of a child whose behavior constitutes an obstacle to the smooth running of the Course for other children.

Article 12. Practical course of the Internship

12.1. The Customer must provide their child's lunch as well as sufficient snacks and drinks.

12.2. In the event of bad weather, activities planned outside will be maintained. The Customer must provide appropriate clothing for their child as well as a change of clothing. As a general rule, he must provide clothing appropriate to the activities of the course.

12.3. If a Course requires travel (swimming, horse riding, tennis, etc.), this will be organized by Action Sport via vehicles such as minibuses, vans, cars or public transport.

12.4. A signed authorization from the parent(s) is essential if the child returns alone or with a third person at the end of the course days.

12.5 Daycare is offered on the days of the course. Hours and prices vary depending on the center selected.

In the event of the Client's arrival after 6 p.m., a supplement of 10 euros per quarter of an hour started will be charged to the Client's account, which the Client accepts.

Article 13. Use of the Site

13.1. The User undertakes to respect the laws in force when using the Site and in particular not to make discriminatory, racist, xenophobic, anti-Semitic remarks, nor insults, insults or other violent or pornographic remarks, nor to publish content contrary to public order or good morals.

The User is also prohibited from using the Site for promotional purposes.

The User undertakes not to attempt to harm the operation of the Site or Action Sport.

13.2. Action Sport cannot be held responsible for any incompatibility, malfunction or other technical problems between the use of the Site and the User's computer equipment, except in the event of fault attributable to Action Sport.

The User must protect their computer equipment against any risk of contamination by viruses, attempted intrusion, etc.

13.3. When creating their MyAction Sport Account online on the Site, the User undertakes to provide true, accurate, up-to-date and complete information about their identity.

Article 14: Intellectual property rights

14.1. The Site, all elements found on the Site and the documents provided to Clients as part of the Courses are protected by intellectual property rights (including in particular all copyrights, rights to patents, trademarks, designs and models, databases, domain names and any other existing or future intellectual property rights, Belgian and international) and belong to Action Sport or to third parties having authorized it to exploit them.

The use of the Site or the documents provided to Clients as part of the Internships does not confer on the Client any intellectual property rights over them.

14.2. Any reproduction or total or partial representation of the Action Sport site or the documents provided to Clients as part of the Courses without the prior written consent of Action Sport constitutes a violation of the intellectual property rights of the latter and/or third party licensors and is likely to result in civil and criminal proceedings.

Article 15: Personal data

15.1. Action Sport ensures respect for the privacy and data of Customers. It undertakes to ensure that the information collected is processed in accordance with applicable laws and regulations.

When using the Site, Users are likely to communicate a certain amount of personal data concerning them (last name, first name, telephone number, email address, etc.).

The personal data communicated are notably necessary for access to registration forms, their validation and payment, for the management and monitoring of registrations by Action Sport and to respond to Customer requests as well as to facilitate their identification and navigation on the site and for statistical purposes. The data may also be used to carry out operations relating to prospecting.

Access to personal data is strictly limited to Action Sport personnel, authorized to process them due to their functions.

The Customer is informed that in the event of a legal or judicial obligation requiring him to do so, Action Sport may be required to transmit his personal data.

The data collected when registering for a Course is kept until its deletion, which is left to the Client's initiative unless:

a longer retention period is authorized or imposed by a legal or regulatory provision;
the Customer has exercised, under the conditions provided below, one of the rights recognized by the legislation.

In accordance with the applicable legal and regulatory provisions, the Customer benefits from a right of access, rectification, portability and erasure of his data or even limitation of processing. He may also, for legitimate reasons, object to the processing of data concerning him.

He may thus demand that personal data concerning him which are inaccurate, incomplete, ambiguous or out of date be rectified, completed, clarified, updated or deleted. The Client's personal data is also deleted when the Client expressly withdraws their consent to the collection and processing of their personal data, subject to Action Sport's legal obligations. The Customer can

also, under the right to the portability of his personal data, recover those concerning him for his personal use, or request that they be transferred to a third party, if this is technically feasible. Each Customer may also object, for legitimate reasons, to the processing of data concerning them, and request the limitation of the processing of the data.

To exercise these rights, the Customer must send a written request to Action Sport indicating their first and last name. Action Sport may ask the Customer to prove their identity, by attaching any necessary document to their request, in particular a copy of their identity card or passport.

Customers also have a right to complain, which they can exercise with the national supervisory authority, namely the Data Protection Authority.

Action Sport will use the means at its disposal to process requests relating to Customers' personal data as quickly as possible.

In the event of a security breach or loss of personal data relating to Customers, Action Sport will inform them by email under the applicable legal conditions. It will take all necessary measures, within the limits of its human, material and financial resources, to remedy the breach and ensure data security.

15.2. Data may also be collected through cookies.

Indeed, during each of the User's visits to the Site, Action Sport collects information relating to their connection and navigation.

Cookies are an automatic tracking process which records information relating to navigation on the Site, and stores information entered during visits to the Site in order to facilitate the registration procedure and use of the Site.

The User may object to their installation and/or delete them following the procedure indicated on their browser.

A cookie has a limited validity period of thirteen (13) months maximum. Its deposit and storage on the User's terminal is done in compliance with applicable laws and regulations and subject to the choices expressed by the User, which they can modify at any time.

Cookies have several functions, such as facilitating the use of the Site, remembering the User's choices, the goods and services they wish to purchase, and offering the User relevant advertising content.

Action Sport obtains the express consent of the User regarding the use of cookies.

The cookies placed by Action Sport give it access to information allowing it to establish User browsing statistics.

Article 16. Image rights of participants

The photos taken during the course are considered free for use by Action Sport for its communication tools: websites, social networks, etc.

The use of these images has no other purpose than to illustrate Action Sport projects and activities. However, the Customer has the opportunity to object to this use.

Action Sport invites the Client who has made this choice to inform the instructors, from the first day of the course, so that their child's photos are not published on any medium.

Article 17. Miscellaneous provisions

17.1. No modification of these General Terms and Conditions may be made unless it is negotiated, authorized and signed by a duly authorized representative of Action Sport and this modification contains the express mention that it consists of an adaptation of these Conditions.

17.2. If one or more stipulations of these General Terms and Conditions are held to be invalid or declared as such in application of a law, a regulation or following a final decision of a competent court, the other stipulations will retain their full force and scope. Action Sport and the Client will, however, undertake to negotiate and conclude one or more provisions intended to cover the observed nullity.

17.3. The fact that one of the Parties does not rely on the other Party for a breach of any of the obligations referred to in the General Terms and Conditions cannot be interpreted for the future as a waiver of the obligation in question nor a waiver of taking advantage of this failure or breach.

17.4. The fact that one of the Parties does not take advantage of a stipulation of these General Terms and Conditions does not in any way entail a waiver of the benefit of said stipulation.

Article 18. Jurisdictions and applicable law

18.1. The rights and obligations resulting from these General Terms and Conditions are exclusively subject to Belgian law.

18.2. In the event of a dispute relating to a registration, the Customer must contact Action Sport as a priority, in order to find an amicable solution.

In the absence of an amicable outcome and whatever the origin of the conflict, disputes relating to the execution or interpretation of these General Terms and Conditions will be submitted to the courts of the judicial district of Brussels or to the competent Court according to article 624, 1°, 2° and 4° of the Judicial Code if the Customer is a consumer within the meaning of the Code of Economic Law.

For all practical purposes, it is specified that the deadlines for legal action are not interrupted during the period during which an amicable solution is sought or mediation is requested.

General conditions of use and sale of the site www.actionsport.be (for courses)

The contact details for Action Sport are as follows:

Email : info@actionsport.be

Telephone number: 02/734.94.16

Courrier: Rue Gergel, 107 1970 Wezembeek-Oppem

Article 1. Definitions

In the context hereof, the terms and expressions identified by a capital letter have the meaning indicated below, whether they are used in the singular or plural:

MyActionsport Account: designates the personal space that the Customer must create on the Site, as described in article 6 below.
Extracurricular activity: refers to any extracurricular activity organized and supervised by Actionsport for children aged 3 to 16, including the following activities: athletics, badminton, basketball, dance, discovery dance, horse riding, football, mini-tennis, mini club, multisports, swimming, tennis, etc.
Courses: refers to the courses taught as part of the Extracurricular Activity in which the participant is registered.
Registration: refers to the online registration of a Customer or the child under their responsibility via the Site. Registration is validated by receipt of the confirmation email. Registration covers the entire duration planned for the Extracurricular Activity. Unless otherwise stated, the duration of the Extracurricular Activity takes place from September to June inclusive.
Client: Any natural or legal person who has completed and sent a registration request for an extracurricular activity and has accepted these general conditions without reservation.
Site: designates the website accessible from the address www.actionsport.be or any other URL that Actionsport could substitute.
User: refers to any person who uses the Site, whether they are a Customer or not.
Contribution: refers to the cost of Registration for an Extracurricular Activity • Trial: refers to a first Course to the exclusion of all others.

Article 2. Actionsport activity

Since 2000, Actionsport has offered a multitude of activities throughout Wallonia and Brussels to allow the discovery of the pleasures of water, the practice of a sporting activity in a friendly atmosphere and through quality training in professional supervision. Actionsport sets itself the objective of promoting different values such as respect, autonomy, conviviality and sociability. Actionsport is a non-profit organization recognized and approved by the ONE.

Article 3. Scope of application of the General Terms and Conditions

3.1. The purpose of these CGUV is to (i) define the conditions under which Users can access the Site and register for an extracurricular Activity, (ii) manage relations between Users, Customers and Actionsport.

3.2. The General Terms and Conditions are applicable to Users of the Site, whether they are Customers or not. Expressing specific and essential clauses for Actionsport, the CGUV prevail over all other general conditions, which the Customer accepts.

3.3. Customers who register on the Site are individuals of legal age and legally capable or represented. Clients may also be duly represented legal entities.

The Client declares and guarantees that he has the legal capacity as well as the rights, powers, titles, authorizations necessary to register on the Site and contract with Actionsport hereunder.

Article 4. Acceptance and modification of the General Terms and Conditions

4.1. The User undertakes to respect the CGUV, without restriction or reservation, whether he consults the Site or registers for an extracurricular Activity. The General Terms and Conditions are notified to Users for acceptance prior to any registration.

For Users who are not registered on the Site, the CGUV are applicable for any consultation or navigation on the Site.

The User must consult these CGUV before any use of the Site and undertakes to consult them regularly at the address www.actionsport.be.

Browsing the Site constitutes acceptance of the General Terms and Conditions by the User.

4.2. Actionsport reserves the right to modify the General Terms and Conditions at any time and without notice, in particular to take into account legal, jurisprudential and technical developments.

Actionsport will inform the Client by any means.

In the event of modification, the General Terms and Conditions applicable to the Customer are those in force on the date of Registration.

Each new registration requires acceptance of the General Terms and Conditions by the Customer, which he acknowledges and accepts.

4.3. Acceptance of these General Terms and Conditions implies acceptance of the “COVID-19 Charter” available at www.actionsport.be and communicated by email to the Customer.

Article 5. Extracurricular activities offered

In accordance with the requirements of Book VI of the Code of Economic Law, Actionsport presents on the Site a detailed description of the Extracurricular Activities offered and the corresponding prices so that the Client can, before registering, know the essential characteristics of the Extracurricular Activities (description of the activities, location of the Extracurricular Activities (description of the Courses, locations, ages, times and costs of the Contribution, etc.). The Client declares to have read them and to have obtained from Actionsport, prior to Registration, all information on the Extracurricular Activities and their content. He declares that he is solely responsible for the choice of the Extracurricular Activity as well as its suitability to his needs.

Article 6. MyActionsport Account Creation and Registration

6.1. Registration requires the Customer to click on the “Course” button on the home page of the Site www.actionsport.be.

The Client is sent to a page on which the different extracurricular activities offered are listed with a “more info” link on which the Client is invited to click. After a description of the content of the Courses taught, the locations, ages, times and the cost of the Contribution relating to the selected extracurricular activity are listed.

The Customer is invited to select the “SIGN UP” button.

On the new page, the Client sees a table which lists the geographical sites available for the selected Extracurricular Activity as well as its cost per site. The customer is invited to select the selected site and click on it. He is then redirected to a page entitled “NEW REGISTRATION” giving him a summary of the essential characteristics of the selected extracurricular activity, including the location of the site, the period during

which the Extracurricular Activity is provided, the price of the Membership Fee and a description of the content of the Courses.

If desired, the Customer is invited to click on the “CONTINUE” button and select a group from the group(s) provided in which a green smiley appears meaning that there are still places available for the group(s) provided.

For example, the Client must check the group of the course they select “1st to 6th primary Acrogym: Monday 4:20 p.m. – 5:20 p.m. – Baisy-thy”.

Then, if the Customer already has a MyActionsport Account, all they need to do is log in. If this is not the case, the Customer will have to create an account, by completing the fields indicated in the form provided for this purpose.

The identification elements and data provided on the MyActionsport Account are strictly personal and confidential. The Client undertakes to keep his/her identification details secret and not to disclose them, for any reason, in any manner or form, to third parties. If their identification elements are lost or stolen, the Customer must immediately inform Actionsport by email at the following address: info@actionsport.be who will then proceed to the immediate cancellation and/or update(s) of the elements of the MyActionsport Account.

Under no circumstances can Actionsport be held responsible for the loss or theft of identification elements of the MyActionsport Account or their fraudulent use. The Customer is solely responsible for the use of his MyActionsport Account and the actions or declarations made through it, whether fraudulent or not. The Client guarantees Actionsport against any claim in this respect which would be caused by fault or negligence on its part.

Once the MyActionsport Account has been created or the connection to the MyActionsport Account has been completed, the Customer clicks on the “Continue your registration” button. The Customer is also invited to complete, if necessary, the fields indicated in the form provided (child's school, promotional code, etc.).

The Customer is invited to select the person to register or to register a new member if necessary.

On a new page, the Customer is invited to check the summary concerning the participant, the price and the options, as well as the possibility of completing under a “remark” point, a possible “general” and/or “medical” remark.

At the bottom of the page, the customer is also invited to read the General Terms and Conditions and check the box relating to their acceptance, before confirming the participant's registration. There is also

the possibility of reading the policy on the use of data by Actionsport by clicking on the link “policy on the use of your data”.

He must also check the box “Covid-19: “I declare on my honor that my child does not present a risk of comorbidity linked to Covid-19” as long as it is displayed.

An email acknowledging receipt of the Registration will be sent to the Customer at the address indicated when creating their MyActionsport Account as soon as possible. This acknowledgment of receipt will include in particular the dates and times of the Courses, the location, the equipment that the participant must have, the cost of the Contribution, the payment deadline, the payment details including the structured communication to be indicated during payment. It will also include information in the event of absence, in the event of cancellation, information relating to a reimbursement from the mutual insurance company and the tax certificate that Actionsport issues via the MyActionsport Account, as well as a link to these General Terms and Conditions.

6.2. Any modification of the Registration after confirmation is subject to acceptance by Actionsport.

6.3. Actionsport specifies that a registration made orally and not confirmed in writing will not be taken into account. Registration is therefore finalized on the date of receipt of the confirmation email. The User or Customer has read these terms and conditions and accepts them.

6.4. If the participant no longer wishes to continue the Courses after a Course, the Client informs Actionsport. In this case, the Course in question will be considered as a Trial.

6.5. The Client can register for an extracurricular Activity during the school year, subject to places still available for this Activity.

6.6. Actionsport reserves the right to modify or delete an extracurricular activity in the event of insufficient registrations.

Article 7. Financial conditions

7.1. The prices displayed on the Site are indicated in euros, all taxes included. The total amount due is indicated on the Registration confirmation page and on the subsequent Registration confirmation email.

Prices include supervision of children, insurance (the risk of damage to glasses is however not covered), equipment, premises and possible transport depending on the activity chosen.

7.2. If the amounts due are not paid by the due date indicated in the confirmation email, they will initially be increased by a flat rate of €10 for reminder costs, after which the

sums due on maturity will also be increased automatically and without prior notice by late payment interest of 1% per month as well as a lump sum compensation set at 10% of the principal amount due as a penalty clause, with a minimum of 25 euros, without prejudice to any recovery costs which will also be borne by the Customer. Compensation of the same order is provided for by Actionsport if the latter does not fulfill its obligations.

7.4. In the event of Registration during the year, the cost of the Contribution to be paid to Actionsport corresponds to the proportion of the Classes still to take place until the end of the period of the selected Extracurricular Activity.

Article 8. Liability

8.1. Actionsport cannot be held liable, generally speaking, in any case where the non-performance or poor performance of its obligations results from a case of force majeure or fortuitous event beyond its control.

8.2. The User acknowledges that his use of the Site is at his own risk. The Site is provided “as is”. Actionsport will make its best efforts to make the Site accessible 24 hours a day, seven days a week, except in the event of an event beyond the control of Actionsport and subject to maintenance periods, possible breakdowns, technical hazards linked to the nature of the network or malicious acts or any damage to Actionsport's hardware or software.

Actionsport cannot under any circumstances be held responsible for an interruption of all or part of the Site whatever the cause, duration or frequency of this interruption as long as this interruption is not attributable to it.

8.3. Actionsport is not bound by any obligation of result and cannot in particular be held responsible for omissions, inaccuracies or errors in the programs included on its site, nor for the consequences that these could have for Customers.

8.4. Actionsport cannot be held liable under any circumstances in the event of an error, omission or inaccuracy mentioned during the Courses or in the documents provided to Clients as part of them.

8.5. Actionsport does not guarantee that the Courses offered correspond to the needs of the Client who is solely responsible for his choice.

8.6. Actionsport is not responsible in the event of loss, theft or breakage of objects brought to the Courses by participants.

8.7. If the liability of Actionsport is established, it will be limited to an amount equal to the amount of the price of the Contribution without any compensation for other indirect losses of a financial, commercial or other nature, such as in particular loss of profit, disappearance of notoriety, savings or expected customers.

Article 9. Withdrawal or cancellation by the Customer

9.1. Actionsport grants the Client a period of 14 (fourteen) calendar days to withdraw from the Registration, without having to give reasons for their decision, from the day of Registration. After this period, no withdrawal request will be processed by Actionsport, subject to what is provided for in article 9.2.

The Customer who exercises his right of withdrawal must complete the withdrawal form annexed to Book VI of the Code of Economic Law, available at the following URL

: https://economie.fgov.be/sites/default/files/Files/Forms/Formulaire-de-retractation.pdf

He may also inform Actionsport of his decision to withdraw by sending an unambiguous declaration expressing his desire to withdraw by email to the address info@actionsport.be.

In the event of exercising the right of withdrawal, Actionsport will reimburse the Client for all sums paid, if applicable, without undue delay and at the latest within 14 (fourteen) calendar days from the date on which it is informed of the Client's desire to withdraw. If one or more Courses have been provided to the participant during the withdrawal period, Actionsport will withhold payment of the Contribution or in the absence of payment, will be entitled to claim from the Client, the portion of the Courses provided between the start of the execution of the contract until the Client informs Actionsport of his wish to withdraw, with regard to all of the Courses initially planned.

The refund will be made by crediting the amount debited to the account corresponding to the Customer's bank card.

9.2. After the period for exercising the right of withdrawal of 14 (fourteen) calendar days from the day of registration, Actionsport gives the Client the option to cancel the Registration free of charge provided that the written request for cancellation has been received by Actionsport no later than 24 hours before the start of the Classes. In this case, Actionsport will reimburse the Client for the sums paid, without withholding any costs.

In the event of withdrawal more than 14 (fourteen) calendar days from the day of registration but occurring less than 24 hours before the start of the Course, Actionsport will reimburse the Client for the sums paid less the sum of 15 euros, retained in payment of the administrative costs borne by Actionsport, which the client accepts.

9.3. In the event of interruption by the Client of the Course provided by Action Sport for which he has registered, the entire amount of the contribution remains due/acquired to Action Sport unless the Client produces a medical certificate justifying his inability to continue the Course. The Client acknowledges and accepts that the failure to obtain a Covid Safe Ticket, whether voluntary or not, cannot constitute the medical reason allowing the Client to obtain reimbursement of all or part of the Contribution or exemption from payment of all or part of it.

9.4. In the event of a Trial referred to in article 6.4, and provided that the Client has informed Actionsport of his wish to no longer continue the Courses at the end of it, Actionsport will reimburse the Client for the entire Contribution which he has paid, if applicable.

9.5. In the event of a child's prolonged illness of at least three consecutive weeks, the Client may obtain reimbursement for the Classes in which the child was unable to participate less the sum of 15 euros, withheld in payment of the administrative costs borne by Actionsport, provided that the Client produces a medical certificate confirming the reality of the prolonged illness and that, prior to the courses in which the child was not able to participate, the Client has informed Actionsport of the latter's absence due to illness.

In the event of exercising the right of cancellation, Actionsport will reimburse the Client for any sums due, without undue delay and at the latest within 14 (fourteen) calendar days from the date of the last day of absence.

Article 10. Cancellation or modification of the course schedule by Actionsport

10.1. The lack of sufficient registrations for an Extracurricular Activity as well as the incapacity of an instructor, constitute for Actionsport cases of force majeure which allow Actionsport to change instructor without obligation to previously inform the Client to cancel the Extracurricular Activity on the site without having to demonstrate the unpredictability and irresistibility of the circumstances or the impossibility for Actionsport to perform its obligations. As these events are external to Actionsport, it cannot be held responsible.

10.2. In the event of cancellation of an extracurricular Activity on the site, the Client will have the option of opting for the same extracurricular Activity on another site or for another extracurricular Activity at the same period depending on existing availability. if no alternative extracurricular activity proposal is suitable for the Client, he will be fully reimbursed for the sums he has already paid to Actionsport.

10.3. In the event of a change in the dates of an Extracurricular Activity, the Client has the right to cancel his registration and obtain a refund of the Contribution provided that this request is brought to the attention of Actionsport in writing within 14 working days following the date on which the change of date was notified to the Client.

If there is no reaction from the Client within this period, their registration will be considered confirmed for the new dates.

10.4. Without prejudice to the special regimes to be adopted by the competent authorities, the threat of the Covid-19 virus and the taking of measures against it as well as the threat of other epidemics and the taking of measures against them, as well as all acts of the prince, strikes, lock-outs, riots, mobilization, bad weather, shortages of equipment or means of transport, fires, etc., are automatically considered, for the purposes hereof, as constituting a case of force majeure justifying the cancellation of a or several Courses without Actionsport having to demonstrate the unpredictability, the irresistibility of the circumstances and the impossibility of performing its obligations. The same applies to the cancellation of one or more Courses due to usual symptoms of the Covid-19 virus detected in the participant. As these events are external to Actionsport, it cannot be held responsible. If such events constituting force majeure occur, Actionsport is not subject to the obligation to reimburse all or part of the price of the Contribution that the Client has paid and the Client is not exempt from paying all or part of the price of the Contribution, if the latter has not yet made its payment.

Article 11. Termination

11.1. Actionsport and the Client reserve the right to terminate contractual relations at any time in the event of non-compliance by the other party with any of its obligations under these General Terms and Conditions, without prejudice to any possible damages that could be claimed from the defaulting party.

11.2. The termination of contractual relations in the event of fault on the part of the Client results in the immediate payment of the sums remaining due.

11.3. Actionsport reserves the right to terminate the monitoring of the lessons of a child whose behavior constitutes an obstacle to the smooth running of the lessons of other children.

Article 12. Practical course of the Courses

12.1. The Client must provide sports clothing suitable for the Extracurricular Activity. Equipment specifications are detailed in the Registration confirmation. the Client must ensure that jewelry/watches or other objects likely to cause injury or breakage are removed before the start of the Classes.

12.2. In the event of bad weather, activities planned outside can be maintained. The Customer must provide appropriate clothing for their child as well as a possible change of clothing.

12.3. A signed authorization from the parent(s) is essential if the child returns alone or with a third person at the end of the Course days.

Article 13. Use of the Site

The User is also prohibited from using the Site for promotional purposes.

The User undertakes not to attempt to harm the operation of the Site or Actionsport

13.2. Actionsport cannot be held responsible for any incompatibility, malfunction or other technical problems between the use of the Site and the User's computer equipment, except in the event of fault attributable to Actionsport.

The User must protect their computer equipment against any risk of contamination by viruses, attempted intrusion, etc.

13.3. When creating their MyActionsport Account online on the Site, the User undertakes to provide true, accurate, up-to-date and complete information about their identity.

Article 14: Intellectual property rights

14.1. The Site, all elements found on the Site and the documents provided to Clients as part of the Courses are protected by intellectual property rights (including in particular all copyrights, rights to patents, trademarks, designs, databases, domain names and any other existing or future intellectual property rights, Belgian and international) and belong to Actionsport or to third parties having authorized it to exploit them.

The use of the Site or the documents provided to Clients as part of the Courses does not confer on the Client any intellectual property rights over them.

14.2. Any reproduction or total or partial representation of the Actionsport site or the documents provided to Clients as part of the Courses without the prior written consent of

Actionsport constitutes a violation of the intellectual property rights of the latter and/or third party licensors and is likely to result in civil and criminal proceedings.

Article 15: Personal data

15.1. Actionsport ensures respect for the privacy and data of Customers. It undertakes to ensure that the information collected is processed in accordance with applicable laws and regulations.

When using the Site, Users are likely to communicate a certain amount of personal data concerning them (last name, first name, telephone number, email address, etc.).

The personal data communicated are notably necessary for access to registration forms, their validation and payment, for the management and monitoring of registrations by Actionsport and to respond to Customer requests as well as to facilitate their identification and navigation on the site and for statistical purposes. The data may also be used to carry out operations relating to prospecting.

Access to personal data is strictly limited to Actionsport personnel, authorized to process them due to their functions.

The Customer is informed that in the event of a legal or judicial obligation requiring him to do so, Actionsport may be required to transmit his personal data.

The data collected when registering for an Extracurricular Activity is kept until its deletion, which is left to the Customer's initiative unless:

a longer retention period is authorized or imposed by a legal or regulatory provision;
the Customer has exercised, under the conditions provided below, one of the rights recognized by the legislation.

He may thus demand that personal data concerning him which are inaccurate, incomplete, ambiguous or out of date be rectified, completed, clarified, updated or deleted. The Customer's personal data is also deleted when the Customer expressly withdraws their consent to the collection and processing of their personal data, subject to Actionsport's legal obligations. The Customer may also, under the right to the portability of his personal data, recover those concerning him for his personal use, or request that they be transferred to a third party, if this is technically possible.

feasible. Each Customer may also object, for legitimate reasons, to the processing of data concerning them, and request the limitation of the processing of the data.

To exercise these rights, the Customer must send a written request to Actionsport indicating their first and last name. Actionsport may ask the Customer to prove their identity, by attaching any necessary document to their request, in particular a copy of their identity card or passport.

Customers also have a right to complain, which they can exercise with the national supervisory authority, namely the Data Protection Authority.

Actionsport will use the means at its disposal to process requests relating to Customers' personal data as quickly as possible.

In the event of a security breach or loss of personal data relating to Customers, Actionsport will inform them by email under the applicable legal conditions. It will take all necessary measures, within the limits of its human, material and financial resources, to remedy the breach and ensure data security.

15.2. Data may also be collected through cookies.

Indeed, during each of the User's visits to the Site, Actionsport collects information relating to their connection and navigation.

The User may object to their installation and/or delete them following the procedure indicated on their browser.

Actionsport obtains the express consent of the User regarding the use of cookies.

The cookies placed by Actionsport give it access in particular to information allowing it to establish User navigation statistics.

Article 16. Image rights of participants

Photos taken during Classes are considered free for use by Actionsport for its communication tools: websites, social networks, etc.

The use of these images has no other purpose than to illustrate Actionsport's projects and activities. However, the Client has the opportunity to object to this use.

Actionsport invites the Client who has made this choice to inform the instructors, from the first Lesson, so that their child's photos are not published on any medium.

Article 17. Miscellaneous provisions

17.1. No modification of these General Terms and Conditions may be made unless it is negotiated, authorized and signed by a duly authorized representative of Actionsport and this modification contains the express mention that it consists of an adaptation of these Terms.

17.2. If one or more stipulations of these General Terms and Conditions are held to be invalid or declared as such in application of a law, a regulation or following a final decision of a competent court, the other stipulations will retain their full force and scope. Actionsport and the Client will, however, undertake to negotiate and conclude one or more provisions intended to cover the observed nullity.

17.4. The fact that one of the Parties does not take advantage of a stipulation of these General Terms and Conditions does not in any way entail a waiver of the benefit of said stipulation.

Article 18. Jurisdictions and applicable law

18.1. The rights and obligations resulting from these General Terms and Conditions are exclusively subject to Belgian law.

18.2. In the event of a dispute relating to a registration, the Client must contact Actionsport as a priority in order to find an amicable solution.

of Walloon Brabant or to the competent Court according to Article 624, 1°, 2° and 4° of the Judicial Code if the Customer is a consumer within the meaning of the Code of Economic Law.

For all practical purposes, it is specified that the deadlines for legal action are not interrupted during the period during which an amicable solution is sought or mediation is requested.